No, we will only check the contact (phone number) when you send the message. And then you will receive a "The phone number is invalid" error if the number is not a WhatsApp user.
External ID is a Member ID in its specific channel. Facebook Page scope ID (i.e. 4178151672263956) WhatsApp Country code and phone number (i.e.85291239123) Slack User ID (i.e. U02MB0L45UK) Webchat Webchat ID ...
It is because there is too much data for the filtering. Please select a shorter date range with the Last Modification Date (Default is 3 months) to narrow your search filter.
Members is the section where you can find the profile of all the subscribers to your chatbots. Anybody who has talked to your chatbot will be displayed here in list view. You can look at their tags and detailed conversation histories here. Please ...
You could turn off live chat with the following steps on Stella: Click on Member on the top horizontal panel of Stella Filter and find the member with the unresponsive issue. Select Details of the corresponding member. Check if the live chat status ...
You can check the livechat status on the member details page. You can switch off the buttons manually to exit livechat mode and resume the chatbot. Please click here for more details. SmallBestOriginalRemove
Follow the procedure below to delete an existing tag for a member. Head to "Member" on the top panel on Stella. Search for the member by name or external ID. Select "Details" of that particular member and delete any unwanted tags.